Tour of Lino Welfare

Imagine you are the reception clerk. A visitor enters.

  • Visitor: My name is xxx and I’d like to get social help.

    • Clerk: Can I have your id card please?
    • Search manually by name. Create manually a client record.
    • Read the id card. If the person has a client record in our database, then Lino opens the the detail of this record. Otherwise it asks whether to create the client.
  • Visitor: “My name is xxx, I have an appointment with Roger.” (You know that Roger is one of the social agents.)

    • Open the Klienten table (Reception ‣ Clients) and find the client.
    • Select the Visite erstellen action.
    • Consult the Wartende Besucher table in your welcome screen (if necessary, click on the open icon).
    • Click on “Checkin”